With over ten years of hands-on experience in the IT industry, I began my career as a dedicated IT Support Officer and steadily progressed through roles as a Standard Operating Environment (SOE) Engineer to my current specialisation as an Applications Packager. My journey reflects a strong foundation in end-user support and system configuration, evolving into deep technical expertise in application packaging and deployment across Windows 7, 8, 10, and 11 environments.

I have a proven track record in creating, customizing, and deploying application packages using a wide range of industry-standard tools, including PSADT (PowerShell App Deployment Toolkit), PACE Suite, EMCO MSI Package Builder, AdminStudio, InstallShield, and Advanced Installer. My packaging solutions are designed to be robust, scalable, and aligned with enterprise standards.